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Client Services

Payment Policy

Last Updated: [date]

1. Accepted Payment Methods

Payment options are shown at checkout and may include [TO BE CONFIRMED]: UPI, debit and credit cards, net banking, wallets, and Cash on Delivery (COD).

2. Online Payments

Online payments are processed by third-party payment gateways [gateway name, TO BE CONFIRMED]. We do not store your full card details, CVV or UPI PIN. Your payment is subject to the terms of your bank and the gateway.

3. Payment Security

Transactions take place on secure pages. Never share OTPs, PINs or passwords with anyone claiming to represent House of Adhyatma. We will never ask for them.

4. Payment Failure

If payment fails but money is debited, it is usually reversed by your bank or gateway within [number] working days [TO BE CONFIRMED]. If not, contact us with your transaction ID and order details.

5. Duplicate Payments

If you have been charged more than once for the same order, email us your transaction details. After verification, the extra amount will be refunded to the original payment method.

6. Refunds

Refunds are made to the original payment method wherever possible. See the Return & Refund Policy for timelines.

7. Pricing

All prices are in Indian Rupees (₹) and shown inclusive/exclusive of taxes as displayed [TO BE CONFIRMED].

8. Cash on Delivery

Please review our specific COD Policy details below for eligibility and operational guidelines.

COD Policy (If Applicable)

  • COD is available on selected pin codes and order values [TO BE CONFIRMED].
  • Please keep the exact amount ready upon delivery. A COD handling fee may apply [TO BE CONFIRMED].
  • We may confirm COD orders by call or message before dispatch and may cancel unconfirmed orders.
  • Repeated refusal of COD parcels may lead to COD being disabled for your account.
  • COD refunds are made by bank transfer or UPI on receipt of your details.