We aim to get your sacred artifacts to you as smoothly and quickly as possible. Below are the details of our shipping and delivery process.
We currently ship within India only, to serviceable pin codes. International shipping is currently unavailable.
Delivery usually takes [number] working days after dispatch. Timelines are estimates and depend on your location and the courier partner. Delivery to remote or restricted areas may take longer.
Shipping charges, if any, are shown at checkout before payment. Free shipping applies on [conditions, TO BE CONFIRMED]. [COD handling fee, if any, TO BE CONFIRMED].
Processing time: orders are processed within [number] working days after payment confirmation (or order confirmation for COD).
Dispatch: we dispatch through [courier partners, TO BE CONFIRMED]. You receive tracking details once the order ships. Processing time may be longer during festivals, sales or high-demand periods.
Tracking details are shared after dispatch. See our Track Your Order page to follow your sacred artifacts.
Please provide a complete and correct address and working phone number. We are not responsible for delays or failed deliveries caused by incorrect or incomplete details. Changes cannot be guaranteed once the order is dispatched.
Couriers typically make [number] delivery attempts [TO BE CONFIRMED]. For returned-to-origin orders, we may contact you to re-ship (extra charges may apply) or process a refund as per policy.
Some pin codes may not be serviceable, or may take longer. If your pin code cannot be served, we will let you know.
If a parcel looks tampered with or damaged on arrival, please record an unboxing video while opening it, and contact us within [time, TO BE CONFIRMED]. See the Return & Refund Policy for more details.
If your order is delayed, please contact us with your order number. Delays can occur due to weather, courier constraints, regional restrictions or high volumes.
We are not liable for delays caused by events beyond our reasonable control, including natural disasters, strikes, transport disruptions, government restrictions, or courier or technical failures.
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